I’m Steve Arrants — a technical writer and editor with 40 years of experience building documentation systems that work at scale. I help engineering teams transform complex technical information into clear, user-centric knowledge bases that people actually use.
- Built docs-as-code workflows that cut documentation update cycles by three weeks and improved content reuse by 30%.
- Automated publishing from MadCap Flare to Intercom using Python, eliminating manual handoff entirely.
Core Expertise
Documentation Engineering: Scalable systems built on docs-as-code workflows, automated API reference generation, and managed content lifecycles.
Technical Writing: Accurate, developer-friendly documentation for SaaS platforms, healthcare systems, and enterprise software.
Understanding unlocks capability. I bridge the gap between code and user success.